Business Development Sales Rep
BDC / Internet Sales Representatives will be responsible for handling all internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.
- Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
- Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
- Maintain an ongoing customer database to capture repeat business
- Schedule appointments with interested buyers for test drives and delivery of vehicles
A hard working professional with experience providing exceptional customer service.
- Previous customer service experience
- Previous call center and/or Internet sales experience a plus
- Automotive Sales experience is a plus, but not required
- Requires strong communication skills in order to work most effectively with customers
- Must be Internet savvy, have strong computer skills and excellent organizational skills to help keep track of all sales leads
- Excellent follow through and follow up skills
- Excellent customer service and relationship building abilities
- Positive Attitude This position requires a dependable individual who can work with little supervision. Must be accountable to complete all tasks and must show initiative in creating relationships with customers.
In order to be Full-Time the schedule will require 40 hrs a week w/ rotating Saturdays. Any week in which you work a Saturday you will be able to take off a predetermined weekday.
- We use VinSolutions to track leads and use a number of lead sourcing programs. We provide extensive training on these programs.
***Pay is hourly with multiple generous bonus programs in place. ****
If you are interested in joining our team or you would like more information about our company or the position, please stop in or call our HR Director, Cami: 608-879-2973
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